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Member Agreement & Policies

Privacy Policy

Last Updated: December 12, 2025

This Privacy Policy describes how Lifeline Safety First LLC (d/b/a Elyte Fleet) (“Elyte Fleet,” “we,” “us”) collects, uses, and protects personal information provided through our website, forms, and communications.

Information We Collect

We collect only the information necessary to operate our private concierge membership program, including:

  • Name
  • Email address
  • Mobile phone number
  • Referral or contact source
  • Concierge request details voluntarily provided by members

We do not collect sensitive personal data unless voluntarily provided by the user for a specific request (such as appointment coordination).

How We Collect Information

Information is collected when you:

  • Submit forms on our website (including Jotform)
  • Request concierge experiences
  • Activate or manage membership
  • Communicate with us via email, phone, or text message

How We Use Information

We use collected information solely to:

  • Review and approve membership
  • Respond to inquiries and requests
  • Coordinate concierge experiences
  • Communicate confirmations, updates, or follow-ups
  • Maintain internal records related to service delivery

We do not use personal information for unsolicited marketing.

Text Messages & Communications

If you provide a mobile number, you consent to receiving communications related to:

  • Membership activation
  • Concierge request confirmations
  • Scheduling or coordination updates

Message frequency varies based on activity.
Standard messaging and data rates may apply.

We do not sell or share phone numbers for marketing purposes.

Information Sharing

We do not sell, rent, or trade personal information.

Information may be shared only when necessary to:

  • Coordinate a requested concierge experience
  • Comply with legal obligations
  • Protect the rights, safety, or property of Elyte Fleet or others

Third-Party Services

We use trusted third-party services to operate our business, including:

  • Jotform (form submissions)
  • Google Workspace (email, documents, storage)
  • SMS or phone communication tools

These providers are used solely for operational purposes and are required to handle data responsibly.

Data Retention

We retain personal information only for as long as necessary to:

  • Maintain membership records
  • Fulfill concierge requests
  • Comply with legal or operational requirements

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no system can be guaranteed 100% secure.

Your Choices

You may:

  • Request access to your information
  • Request corrections
  • Request deletion of your information (subject to legal or operational requirements)

Requests can be submitted by contacting us directly.

Children’s Privacy

Elyte Fleet does not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised “Last Updated” date.

Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Elyte Fleet
Operated by Lifeline Safety First LLC
📧 admin@elytefleet.com