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Member Agreement & Policies

Last Updated: Dec. 12, 2025

This Member Agreement (“Agreement”) governs participation in the Elyte Fleet concierge membership program operated by Lifeline Safety First LLC (d/b/a Elyte Fleet) (“Elyte Fleet,” “we,” “us”).

By activating membership, you (“Member,” “you”) agree to the following terms.

1. Private Membership Program

Elyte Fleet is a private, invitation-only concierge membership program. Membership is granted by approval only and may be suspended or revoked at any time, with or without cause, at Elyte Fleet’s discretion.

Elyte Fleet is not a taxi, rideshare, limousine, shuttle, or public transportation service. We do not offer transportation for hire. Any courtesy travel provided is incidental to a broader, pre-arranged concierge experience requested by a Member and reviewed in advance.

2. Requests, Review & Confirmation

All concierge experiences:

  • Must be requested in advance
  • Are subject to review for availability, scope, and safety
  • Are confirmed only upon written confirmation by Elyte Fleet

No request is considered confirmed unless expressly acknowledged in writing. Elyte Fleet reserves the right to modify, limit, or decline any request.

Silence, availability inquiries, or preliminary communications do not constitute confirmation.

3. Scope of Services

Elyte Fleet provides non-medical, non-emergency concierge support, which may include coordination, waiting, escorting, errands, or related assistance.

We do not guarantee travel times, routes, outcomes, or conditions at third-party locations. Requests exceeding the approved scope may require reassessment or additional authorization.

4. Assumption of Risk

Participation in concierge experiences may involve inherent risks, including but not limited to:

  • Traffic and roadway conditions
  • Weather
  • Acts or omissions of third parties
  • Conditions at venues, residences, or facilities
  • Delays, disruptions, or unforeseen circumstances

By participating, you voluntarily assume all risks, whether known or unknown, associated with any Elyte Fleet concierge experience.

5. Release & Limitation of Liability

To the fullest extent permitted by applicable law, you agree to release, indemnify, and hold harmless Lifeline Safety First LLC, Elyte Fleet, and their owners, operators, contractors, drivers, agents, and representatives from any and all claims, demands, liabilities, damages, losses, or expenses arising out of or related to your participation in any concierge experience.

Elyte Fleet shall not be liable for indirect, incidental, consequential, or punitive damages.

6. Medical & Appointment-Related Support

Elyte Fleet does not provide medical, nursing, caregiving, emergency, or clinical services.

Any assistance related to medical appointments or procedures is strictly non-medical in nature, such as coordination, waiting, or escorting. All medical decisions and care remain your responsibility.

Elyte Fleet assumes no liability for medical outcomes, delays, or decisions.

7. Minors

If a concierge experience involves a minor:

  • Authorization by a parent or legal guardian is required
  • Elyte Fleet does not provide supervision, guardianship, or childcare
  • Responsibility for the minor remains with the parent or legal guardian at all times

Additional acknowledgment may be required prior to confirmation.

8. Member Conduct

Elyte Fleet operates on mutual respect and safety.

Harassment, unsafe behavior, or treating Elyte Fleet team members as “the help” will not be tolerated and may result in immediate termination of membership and denial of future service.

9. Privacy

Member information is used solely to review, coordinate, and confirm concierge experiences. Elyte Fleet does not sell Member information. Additional details are outlined in the Privacy Policy.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state in which the concierge experience primarily occurs, without regard to conflict-of-law principles.

11. Agreement

By activating membership, you confirm that you:

  • Have read and understand this Agreement
  • Agree to be bound by its terms
  • Acknowledge that participation involves personal responsibility and assumed risk
  • Agree to the Elyte Fleet Policies & Compliance Information and Privacy Policy

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.